Today's Agent Skill: Customer Testimonial Request Email Writer
What It Does
Customer testimonials are one of the highest-converting trust signals a small business can put in front of new prospects — but most owners never ask for them because writing the request email feels awkward. An AI agent can generate personalized, on-brand testimonial request emails that make it easy for happy customers to say yes without pressuring them.
How It Works
The skill takes a customer's name, purchase or service history, and your preferred review platforms, then writes a warm, specific email asking for a testimonial or review. It varies the tone (friendly, grateful, professional) and includes a direct link placeholder to your Google, Yelp, or Facebook review page so the customer can respond in under two minutes.
How to Deploy It
Add the SKILL.md to your agent's skills folder and trigger it with "write testimonial request email" plus the customer's details. Compatible with Claude Code, Gemini CLI, Cursor, and Windsurf. Paste the output directly into Gmail, Mailchimp, or Constant Contact; schedule a follow-up sequence using the same skill with a "second ask" variant.
SKILL.md — Ready to Deploy
## Description
Generates personalized testimonial or review-request emails for happy customers, tailored by customer name, service received, and target review platform, with a direct link placeholder and a gentle follow-up variant.
## Trigger
User types "write testimonial request email", "ask customer for review", or "generate review outreach" followed by customer details.
## Input
- customer_name: First name or full name of the customer
- service_or_product: What the customer bought or experienced
- review_platform: Where you want the review (e.g., Google, Yelp, Facebook, Trustpilot) — multiple allowed
- your_name: Owner or staff name signing the email
- business_name: Name of the business
- tone: friendly, professional, or casual (default: friendly)
- include_followup: true/false — whether to also generate a follow-up email (default: true)
## Steps
1. Open the email with a personalized thank-you referencing the specific service or product.
2. Transition naturally into the ask — explain why reviews matter to a small business and how much it would mean.
3. Provide a short, clear call to action with a placeholder link: [INSERT REVIEW LINK HERE].
4. If multiple review platforms arCopy the full SKILL.md and drop it into your agent's skills directory to activate this skill.